What to check
Check available products, fees, minimum amounts and verification requirements in the workspace. Compare these with the merchant’s accepted card types and issuing regions. Define the first intended payment before comparing issuance fees.
Common pitfalls
Do not confuse platform funds with spendable card balance or make a large deposit while merchant requirements remain unclear. Issuance does not guarantee acceptance.
The next step
Submit only after reviewing details and fees, then retain the order reference. If processing continues, inspect the existing order before requesting another card.
Before taking action
- Confirm the merchant, currency and product requirements before selecting an available card.
- Check card status, the balance timestamp and the original order; distinguish pending from completed.
- Retain a redacted error and avoid duplicate submissions while an outcome remains uncertain.
Keep useful evidence
Record the event time and time zone, order reference, current state and redacted message. Separate completed steps from unresolved outcomes. Do not publish a full card number, security code, password or verification code. Keep support discussions tied to the specific order.